About Us

The mission of the Department of ICT is to empower diversity in the Federation of St. Kitts and
Nevis in the digital era through inclusive access, digital literacy, and strategic partnerships while
bridging the divide, optimizing processes, and unlocking opportunities for growth for all.

To improve the deployment of ICT solutions across the government in a secure, efficient, resilient, and responsible manner.

1. Continue to establish connectivity and networking to consolidate departmental networks and implement whole of Government WAN connectivity
2. Enhance the Government portal into a more service-oriented and customer-centric portal that 22-9 will connect the public to a one-stop shop for digital services and information
3. Complete implementation of VOIP telephony in Ministries and Departments that are still using analogue telephones
4. Enhancement of the IT Service Management platform to log, track, and resolve all ICT
service requests
5. Continue to deliver digital skills training to all public servants
6. Recertify with the ISO 27001 Information Security Management System (ISMS) policies and procedures.

1. To establish the governance mechanisms to guide the digital transformation process in Government
2. To continue the implementation of the Whole of Government Technology Strategy
3. To commence implementation of the cybersecurity measures in the Cyber Strategy Framework
4. To legislate the Cyber Strategy Framework