Government Email

Accessing Your Government Email Account (@gov.kn)

Government employees can access their @gov.kn email accounts using Microsoft Office 365 from any internet-connected device. Follow the steps below to log in, manage your account, and request assistance if needed.

How to Access Your Email

  1. Open a web browser (Chrome, Edge, or Firefox recommended).

  2. Go to https://outlook.office.com.

  3. Enter your full government email address (e.g., firstname.lastname@gov.kn).

  4. Click Next and enter your password.

  5. Click Sign in.

Requesting a New Email Account

To request a new @gov.kn email account, follow these steps:

  1. Submit a Help Desk Ticket:

    • Visit our Help Desk Portal.

    • Provide your full name, department, and justification for the request.

  2. You will receive a response within 24-48 hours regarding your request.

Resetting Your Password or Troubleshooting Issues

If you are unable to access your account due to a forgotten password or any other technical issue, please follow these steps:

  • Submit a Help Desk Ticket:

    • Visit our Help Desk Portal.

    • Provide your full name, department, and a brief description of the issue.

  • Call the Technical Unit:

    • Phone: 467-1279 (Monday – Friday, 8 AM – 4 PM)

Best Practices for Email Security

  • Use a strong password with a mix of letters, numbers, and symbols.

  • Do not share your password with anyone.

  • Enable multi-factor authentication (MFA) if required.

  • Be cautious with suspicious emails—do not open links or attachments from unknown senders.

  • Log out when using shared or public computers.

For further assistance, please contact the Department of Technology.

Sign in to Email